Terms and Conditions
These terms apply to purchases and use of hibiscusprintshop.com, including the da H collection. The website is operated by Hibiscus Print Shop, trading as Hibiscus Print Shop.
Orders, Prices, and Payment
Please ensure your contact, delivery, and payment details are accurate and review product descriptions and sizing before ordering. An order acknowledgement confirms receipt. Prices, currency, delivery charges, and taxes collected by us are displayed before payment. Payments for orders we cannot fulfil will be refunded promptly.
Shipping and Delivery
Estimated production and delivery times are provided before checkout and vary by product and destination. Items may arrive separately.
Contact us promptly about address corrections, delays, or missing deliveries. If we cannot meet a stated shipping timeframe, we will explain your options, including cancellation and refund where applicable.
Returns, Cancellations, and Refunds
We do not require physical returns. If your item arrives damaged, defective, or incorrect, contact hibiscusprintshop@gmail.com with your order number and photographs where possible. We will assess the issue and arrange a replacement or refund, as appropriate and in accordance with your legal rights. Please contact us before returning any item.
Nothing in this policy limits your statutory rights, including applicable cancellation and refund rights.
UK customers: For eligible online purchases, you may cancel within 14 days of receiving your order for a refund, including standard delivery charges. Your refund will be issued within 14 days of notifying us.
If your item arrives damaged, defective, or incorrect, contact hibiscusprintshop@gmail.com with your order number and photographs where possible. We will arrange a replacement or refund at no additional cost, in accordance with your legal rights.Contact us for return instructions or order changes. Production may prevent amendments but does not remove applicable cancellation rights.
Product Information
We aim to describe products accurately. Minor colour or print variations may occur because of screens or production processes. This does not excuse faulty products or material differences from their descriptions.
Trademarks and Creative Rights
The da H name, logos, and distinctive branding identify our products. Rights in protected artwork, photography, text, and other content belong to their respective owners.
You may browse our website and share links. Without permission, you must not reproduce protected material commercially, create counterfeit merchandise, or imply an affiliation or endorsement. Lawful references and other uses permitted by law remain allowed.
Purchasing a product does not transfer rights in its design. Our celebration of Caribbean culture does not imply ownership of shared language, identity, or traditions. Third-party trademarks remain the property of their owners.
Website Use and Customer Content
You must not use this website for fraud, unlawful activity, unauthorised access, or interference with its operation. We may restrict access to address misuse without removing obligations relating to existing orders.
Reviews must reflect genuine experiences. We may display submitted reviews with the relevant product or service; separate permission will be sought before using your personal photographs in advertising.
Privacy and Cookies
We use your personal information to process orders, provide support, and meet legal obligations, sharing it with service providers where necessary.
Cookies support shopping and checkout. Optional analytics and advertising cookies require your consent where applicable. Manage your preferences through our cookie settings or unsubscribe from marketing emails at any time.
Consumer Rights and Applicable Law
Nothing in these terms limits mandatory consumer rights or liability that cannot legally be excluded, including liability for fraud or death or personal injury caused by negligence.
These terms are governed by The Bahamas, without removing mandatory protections or court rights available to consumers under applicable law.
Updates apply to future transactions. The terms provided when you order apply to that purchase unless a change is legally required or agreed. If a provision is unenforceable, the remaining provisions continue where legally possible.
